Return & Refund Policy

Thank you for supporting Foster Avenue. Each of our books is printed specifically for your order through our trusted print partner. Because every order is made to order, we ask that you read our policy carefully before purchasing.

Returns

We do not accept returns or exchanges for change of mind, ordering the wrong item, or no longer wanting the product.

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, we will gladly make it right.

Please contact us within 7 days of delivery with:

A description of the issue

Your order number

Clear photos showing the damage or defect

Once we review your request, we will arrange for a replacement or refund when appropriate.

Lost Packages

If your package appears to be lost during shipping, please contact us. We will work with the shipping carrier and our print partner to investigate the issue and determine the best solution.

Refunds

Approved refunds will be issued to your original method of payment.

Please allow several business days after the refund is processed for your financial institution to post the funds to your account.

Digital Products

Due to the nature of digital products, all digital download sales are final.

Digital files cannot be returned or refunded after purchase unless the file is defective or you are unable to access it because of an issue on our end.

Order Changes and Cancellations

Because production begins quickly after an order is placed, we cannot guarantee changes or cancellations once an order has been submitted.

If you need to make a change, please contact us as soon as possible. If production has not yet started, we will do our best to accommodate your request.

Contact Us

If you have any questions about your order, please contact us through our Contact page. We are committed to providing excellent customer service and will do our best to resolve any issues promptly.